Resources

Modeling guides

Practical guidance for building clear, trustworthy models: what to capture, how to keep it simple, and how to get a result you can act on.

Executives weighing the risks of business process management technologyModeling guides

Avoiding BPM technology landmines

BPM makes sense as a management strategy, but BPM technology is risky, expensive, and often oversold. Here are five landmines and one major blunder executives should avoid before spending millions.

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Building and testing a process simulation model in a fraction of the usual timeModeling guides

Build and test models faster

Real Data Modeling drives a simulation with actual order and patient records instead of fitted distributions. Models build in a fraction of the time, and testing is as simple as comparing known inputs to known outputs.

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Setting and defining clear objectives for a businessModeling guides

Defining objectives for business

A competitive edge comes from controlling your business with correct data on both products and processes. See how clear objectives and process simulation let you test improvements before you spend.

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The key to dramatic and successful process improvementModeling guides

The key to dramatic success with process improvement tools

A Process Breakthrough engagement targets one urgent business problem and solves it fast. See the three-step strategy that turns process improvement tools into measurable business value.

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An outdoor pool, illustrating a seasonal engineering process modeled with process simulationModeling guides

East Coast pool company dives into outsourcing with process simulation

An East Coast pool builder packed 85% of its engineering into six months of the year and still had to return every design within 24 hours. Process simulation showed exactly how to staff the work at the lowest cost.

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Pre-op, post-op, and surgery patient flow modeled with healthcare process simulationModeling guides

Healthcare process simulation: optimizing pre and post-op surgery

Shared rooms, limited cleaning staff, and variable process times create circular bottlenecks that averages cannot capture. A six-step healthcare process simulation found the right room and staff count.

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Ditching the dice: making better process choices with simulation and optimizationModeling guides

How process simulation can help make unpredictable choices

A moderate process can hide more than 226,000 possible configurations, far too many to test by hand. See how simulation paired with optimization hunts down process resonance and makes the choice for you.

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A custom interface that lets users drive a ProcessModel simulation from simple inputsModeling guides

How to create a ProcessModel custom interface

A custom interface gives users one simple place to drive a complex model, protects your detailed logic, and turns hard inputs into plain tables. Here is how to build one.

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A confident process modeler ready to capture a process, drawn as a super modelerModeling guides

How to gather the right information in a flash

How do you capture an organization's knowledge, experience, and procedures into a process model without setting everything on fire? Run the capture workshop like you have done it a hundred times. Here is how.

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A hospital bed capacity view produced by modeling overall patient flowModeling guides

How to model overall patient flow

A major hospital group read its own patient records into a ProcessModel template to model overall patient flow. The model showed when departments would overcrowd and by how much, and it surfaced four new surgical opportunities a week without breaching emergency department reserve capacity.

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Illustration of reducing emergency department waiting time using process simulationModeling guides

How to reduce emergency room waiting time using process simulation

Long emergency room waits burden patients and the whole health system. By examining flow, components, and bottlenecks in a simulation, you can find the design changes that actually reduce wait time.

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An inbound customer support team represented by the Inbound Call Center Model ObjectModeling guides

Inbound call center model object

The Inbound Call Center Model Object builds a complex call center simulation for you from named employees, shifts, and skills. It reports the percentage of time you meet your SLA and shows the hours when you will miss it, so staffing can be fixed before problems hit.

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A vehicle assembly line being optimized with process simulationModeling guides

Increasing vehicle production using simulation

Vehicle lines with heavy option content, like Daimler Trucks, are hard to balance because every station's time shifts with the build. Process simulation finds the bottlenecks and the best production order before anything changes on the floor.

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Six reasons business process transformation projects failModeling guides

Last year 70% of all business process transformations failed

Most process transformations and improvement projects fail for a handful of avoidable reasons, from never understanding the whole process to drowning in data and losing stakeholders. Here is what goes wrong, and how a digital twin turns each failure point into a strength.

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Model objects snapping together like Lego bricks to build a simulation modelModeling guides

Legos for model building: model objects

Model objects are Legos for process improvement. They are pre-built model segments that snap together to solve hard simulation problems, cut modeling time, and raise project quality.

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Manufacturing assembly model objects that handle variable, multi-product linesModeling guides

New manufacturing assembly model objects

Two new model objects make intermittent assembly systems, the kind that build many different products on one line, fast to model. Builds that once took weeks now take minutes.

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Queues in a simulation model preloaded with entities to reach steady state fasterModeling guides

Preloading queues

Large models can waste a long warmup period just filling up. Preloading queues seeds your storages with entities so the simulation starts in steady state and answers questions sooner.

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Process interviewing techniques for capturing accurate process informationModeling guides

Process interviewing problems and solutions

Process interviewing is the fastest way to capture how a system really works, but people will try to derail it in predictable ways. Here are nine common interviewing problems and a solution for each.

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The ProcessModel resource scheduler showing shifts for all resources on one pageModeling guides

ProcessModel resource scheduler

Define shifts for every person and asset in your model from a single page, see all assignments at a glance, and track the total hours given to each resource.

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Saving children's lives during a severe pandemic with healthcare process simulationModeling guides

Saving children's lives: the power of healthcare process simulation

During a severe pandemic, triage decides who reaches a critical bed. A peer-reviewed study used healthcare process simulation to design the triage thresholds and raised pediatric survival by almost 25%.

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Stacks of finished product boxes representing high-volume production runsModeling guides

Schedule high-volume production

Scheduling millions of entities sounds like it would grind a simulation to a halt, but a simple create-route technique keeps the model fast. Here is how it works.

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Illustration of simple ways to improve business processesModeling guides

Simple ways to improve processes with business process modeling

Wanting to improve is not enough. To change an organization's results, you have to find the actual processes and address every weakness, and a structured method makes that repeatable.

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Process simulation supporting faster, clearer DMAIC decision-makingModeling guides

Simplify DMAIC decision-making using process simulation

DMAIC gives Six Sigma projects a reliable structure, but that structure can blind teams to better tools. See how Pratt & Whitney strengthened every DMAIC phase with process simulation.

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Illustration of a modeler avoiding the usual simulation headachesModeling guides

Simplify your simulation: a step-by-step guide to building models without the headaches

The flow is the foundation of a model. Get it right first, before timing, arrivals, or resources, and the rest of the build stays simple. Here is the order that saves the most rework.

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Optimizing surgical operations with discrete event simulationModeling guides

Optimizing surgical operations with discrete event simulation

Static flowcharts and spreadsheets cannot model a surgical suite, because they rely on averages. See how discrete event simulation won over skeptical doctors and reduced patient waiting time.

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Illustration of the tragedy of simulation modeling, the common mistakes to avoidModeling guides

The tragedy of process simulation: 5 mistakes to avoid

The real tragedy of process simulation is not wasted time. It is the missed opportunity for quick, compounding wins. Avoid these five mistakes to model faster and analyze better.

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Resource bottleneck mapping that reveals when a resource group is maxed outModeling guides

You are the bottleneck

Can an underutilized resource still be a bottleneck? Yes. Average utilization hides when a resource is swamped, so here is how to find exactly when a resource causes delays and whether the pattern repeats.

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See your process clearly, then prove the fix

Build the model, run the simulation, find the constraint, and show the improvement before you change a thing.