The approach
Proof before you commit
Most process improvement projects fail because recommendations are based on assumptions, not evidence. You spend months implementing changes only to discover they do not work, or they create new problems.
ProcessModel consulting is different. We build working simulations of your actual processes, test proposed changes before implementation, and show you exactly what will happen. You see the results before you commit the resources.
That is why our clients approve our recommendations at rates most consultants can only dream of, because they can see the proof.
Why it works
Why teams bring us in
Every engagement rests on a working simulation, so the decision is backed by evidence and not by assumptions.
Test before you invest
See exactly how a change will perform before implementation, so the money goes only to the changes the simulation has already proven.
Knowledge transfer included
Your team learns the skills, not just the recommendations, and leaves the engagement able to map, model, and improve on its own.
Fast results, weeks not months
Most engagements complete in weeks, not months, so you reach a proven decision while the opportunity is still in front of you.
The proof
Trusted by teams who cannot afford to guess
From M&T Bank to ESPN to Fortune 500 entertainment companies, leaders trust ProcessModel when the stakes are too high for assumptions. We do not just recommend, we prove it works first.
$64Msaved immediately, and about $190M over time
An ad-sales overhaul that started with a new-hire paper trail
A sports channel
Read the project96%of calls answered, up from 85 percent, at ten times the volume
From 400 calls a day to 4,000, answered better
A large financial services company
Read the projectWhat our clients say
Results that speak for themselves
Scott did a fantastic job of helping us rework our staffing and on-boarding process. In a very short time he taught our project team the skills needed to understand, map, and vastly improve the process. His level of tact, focus, and intellect are top notch.
Each of the 34 recommendations proposed by the team was approved for implementation. The project was finished on the exact date and within budget. The models created with ProcessModel provided a graphical communication method that far surpassed anything we have done in the past.
Scott is truly a process improvement expert and offers a powerful tool to help companies gain new insight into current and potential process performance. No matter how complicated a process is, I'm really confident that Scott can help me model it!
Get started today
Start your consulting project
Tell us about your process and what you want to improve. The right person on our team will follow up to map out the next step.
See the problem, prove the fix, then commit
Bring us your toughest process. We will model it, test the change, and show you the result before you spend a dollar on it.