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All getting started- Getting startedHow ProcessModel Improves ProcessesHow ProcessModel helps you improve a process: model it, run it, find the bottlenecks, and test changes before you make them for real.Read
- Getting startedWhat is ProcessModelWhat ProcessModel is: process simulation software to model, run, and improve a process before changing it.Read
- Getting startedModel ElementsThe building blocks of a ProcessModel model: entities, activities, queues, resources, routes, and more, dragged from the palette onto the canvas.Read
- Getting startedSystem RequirementsThe hardware and Windows requirements to install and run the current version of ProcessModel.Read
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18 topics covering every part of ProcessModel.
- Getting started10Install ProcessModel, get to know the workspace, and build your first working model.
- Self teaching guide15A guided path that takes you from the basics to a complete model at your own pace.
- Entities1Define the items that flow through your process and the attributes they carry with them.
- Arrivals6Control how and when entities enter the model, from steady rates to scheduled batches.
- Activities9Set up activities, their capacity and timing, and what happens to entities while they are inside.
- Routing16Send entities down the right path with percentages, conditions, and decision rules.
- Simulation8Run your model: simulation options, the simulation window, run-time controls, and the order of processing.
- Results9Read and analyze your simulation output with Output Report and Impact Analysis.
- Resources17Add the people and equipment that do the work, set costs and shifts, and share them across activities.
- Shifts4Give resources working hours, breaks, and calendars that shape when they are available.
- Controls5Use variables, attributes, and counters to track and steer what happens during a run.
- Action Logic3Write the logic that runs at each step, with the visual Action Logic Builder or in code.
- Statements9The commands you write in action logic: assign values, seize resources, set timing, branch, and route.
- Expressions21Build the formulas, distributions, and conditions that drive timing and routing.
- Functions8A reference for the built-in functions you can call from expressions and action logic.
- Misc10Statistics and quality concepts, licensing, and other reference topics.
- Legacy67ObsoleteOlder how-to and troubleshooting articles from the previous version, kept for reference. No longer maintained.
- Model objects134ObsoletePrebuilt sample models from the legacy software that you opened and copied pieces from. No longer part of ProcessModel; kept for reference.
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