The sales team was ready to throw in the towel, and management was ready to choke the sales department because their average sales cycle was longer than a pregnancy! But instead of giving up, they decided to start a Six Sigma project and give birth to a shorter sales cycle. [...]
Lean thinking is like a magic wand for companies looking to optimize their processes systemically. But, as with any magic, it’s essential to make sure everyone knows the spell – i.e., the main flow of operations must be visible and understandable to all employees. It’s like having X-ray vision, allowing [...]
Value Stream Mapping Will Slow Production, Increase Costs and Destroy your Company’s Profitability See the five process problems experienced by most companies, why they can’t be solved with Value-Stream Mapping (VSM), and how you can solve them with ease. Read on… […]
The Inbound Call Center Model Object automates the creation of complex models to represent the behavior of a call center. It uses named employees, shifts, and skill definition to simulate the behavior of an inbound call or service center. […]
Since this company began in 1968, it has helped more than 80 million families achieve the American dream of homeownership. […]
Progressive companies today realize that Web-based marketing can boost sales and bring them customers. However, simply maintaining an online presence is not enough. Servicing customers well is the key. […]
The key to efficiency and success in the workplace is properly managing and allocating resources such as personnel, space, tools, inventory, etc. Sometimes “the way things are” or “the way things have always been done” are not the most effective means of producing the end result. […]
Although it is wonderful news when a business enjoys unprecedented explosive growth, the expansion often presents challenges. […]
They are one of the nation’s leaders in the development and production of high-technology solid rocket motors for aerospace, defense, and commercial launch applications. […]
Thanks to a vibrant economy, the travel industry is booming today, and due to rapid expansion, needs a support base for its services. ABC* supplies answers to this important need. […]